Privacy Policy Last updated: [2025] Thank you for visiting mrmastersllc.com. This Privacy Policy explains how Maintenance & Renovation Masters LLC collects, uses, shares, and protects personal information submitted through this website. By using the website or submitting information, you agree to the practices described here.

1. Information Collected

Information you may choose to provide:

• Full Name
• Business Name (optional)
• Phone Number
• Email Address
• Address or Service Location
• Files, photos, or documents you choose to upload
• Details related to your service request
• Preferred method of communication

If you provide a mobile phone number, you agree to receive service-related SMS/text messages such as scheduling updates and reminders. Standard message and data rates may apply. You may reply STOP to unsubscribe or HELP for assistance. Automatically collected information may include:

• IP address
• Browser type
• Device type
• Pages viewed and time spent
• How you arrived at the website

2. How Information Is Used

Information may be used to:

• Respond to inquiries and provide service estimates
• Schedule and perform services
• Send service updates and appointment reminders (including SMS/text messages)
• Maintain internal customer records and billing
• Improve service quality and website performance
• Send promotional or follow-up messages only if you have opted in
• Comply with legal obligations

3. Sharing of Information

Your information is not sold. Information may only be shared:

• With employees, contractors, or service technicians involved in delivering services
• With trusted third-party service providers (such as scheduling, email, hosting, or billing systems)
• When required by law or legal process
• In the event of a business sale or transfer, provided the receiving party follows this Privacy Policy

All parties receiving information are expected to protect it and use it only for authorized purposes.
4. Cookies and Tracking

Cookies and similar tracking tools may be used to:

• Improve website functionality
• Analyze usage trends
• Remember user preferences

You may disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
5. SMS/Text Messaging

If you provide a mobile number, you may receive recurring service-related SMS/text messages.

• Message and data rates may apply
• Consent is not required to obtain services
• Reply STOP to unsubscribe, HELP for help

6. Data Security

Reasonable security measures are used to protect personal information. However, no method of data transmission or storage is completely secure.
7. Data Retention

Information is retained only as long as necessary for:

• Providing services
• Business recordkeeping
• Legal compliance

After this, information may be deleted or anonymized.
8. Your Rights

Depending on your location, you may have the right to:

• Request a copy of the personal information stored
• Request corrections to inaccurate information
• Request deletion of stored personal information where legally permitted
• Withdraw consent to marketing messaging

To request any of the above, please contact us.
9. Children’s Privacy

This website is not directed to children under age 13. Personal information of children is not knowingly collected. If discovered, it will be removed.
10. External Links

This website may contain links to external websites. This Privacy Policy does not apply to those websites. Users are encouraged to review the privacy policies of any linked sites.
11. Changes to This Policy

This Privacy Policy may be updated from time to time. Updates will be posted with a new “Last updated” date. Continued use of the website indicates acceptance of updated terms.
12. Contact Information

Maintenance & Renovation Masters LLC
Phone: +1 980-319-1212
Email: client@mrmastersllc.com
Address: 4111-E Rose Lake Dr #3893, Charlotte, North Carolina 28217, USA